Skills & Competencies for Janitor I
Janitor I job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Janitor I
Cleans and maintains buildings, facilities, and equipment.
JOB RESPONSIBILITIES for Janitor I
Uses cleaning tools and other products to create a clean, healthy environment. Removes and disposes trash, recycling, and other waste following the appropriate policies. May need to have basic maintenance skills.
Janitor I SALARY RANGE
BASE 50%
$34,721
TOTAL 50%
$35,084
Job Level
A01
Job Code
SC16000018
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager
Janitor I Skills and Competencies List
6 general skills or competencies (Job family competencies) for Janitor I
1
Job Family Competencies –
Safety Policies and Procedures
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Records performed tasks according to the specified safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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2
Job Family Competencies –
Building Maintenance
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Discusses different types of building maintenance, including preventative, routine, and remedial maintenance.
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Level 2 Behaviors
(Light Experience)
Identifies building and facility maintenance issues to complete repairs, operations, and project work.
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Level 3 Behaviors
(Moderate Experience)
Performs standard preventive maintenance procedures used in ensuring building's upkeep.
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Level 4 Behaviors
(Extensive Experience)
Guides maintenance teams in resolving issues to maintain the functionality of the building.
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Level 5 Behaviors
(Mastery)
Generates effective maintenance programs and plans to reduce component failures and service interruptions.
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3
Janitor I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Janitor I
Proficiency Level - 4
5
Competency for -
Janitor I
Proficiency Level - 5
7 soft skills or competencies (core competencies) for Janitor I
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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2
Core Competencies –
Service Excellence
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Explains the definition and characteristics of service excellence.
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Level 2 Behaviors
(Light Experience)
Provides timely response to customers' complaints, feedback, and comments.
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Level 3 Behaviors
(Moderate Experience)
Follows through on customers' complicated questions, requests, and complaints.
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Level 4 Behaviors
(Extensive Experience)
Directs service design programs to optimize service delivery and customer experience.
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Level 5 Behaviors
(Mastery)
Explores innovative service models and processes to exceed client expectations.
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3
Janitor I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Janitor I
Proficiency Level - 4
5
Competency for -
Janitor I
Proficiency Level - 5
Summary of Janitor I skills and competencies
There are 0 hard skills for Janitor I.
6 general skills for Janitor I, Safety Policies and Procedures, Building Maintenance, Cleaning/Sanitation, etc.
7 soft skills for Janitor I, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Janitor I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.
6 general skills for Janitor I, Safety Policies and Procedures, Building Maintenance, Cleaning/Sanitation, etc.
7 soft skills for Janitor I, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Janitor I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.
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